$ 0 0 Hi Parag Pls checkhttp://scn.sap.com/docs/DOC-35291http://scn.sap.com/people/dolores.correa/blog/2007/09/18/sending-e-mail-from-support-messagehttp://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15438ThanksPrakhar